Client Support Services
We are dedicated to providing our clients with the highest level of customer service. All of our cases are handled quickly and with the greatest care. Whether you prefer to utilize our online support center or our customer service representatives, we will ensure that you get the help you need.
If you should need help after business hours, please contact the company on your policy or visit our Payment & Claim Center. Every policy should include a 24-hour claim reporting number and this number will also be listed on our Payment & Claim Center page. Before calling, have your policy number available to read to the claims adjustor. You may also call us at 509-943-9999 to report a claim.
Please keep in mind that coverage cannot be bound by email, voice, or fax. Coverage will only be bound with written notification from our office.
If you should experience a loss, we are here to help you.